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Shipping & Returns

Shipping

Signature on Delivery

Most of our parcels require a signature on delivery. If you wish to leave your parcel without a signature. Please contact us or leave a note when ordering. Please note we will not be responsible for any lost and stolen parcels if no signature is required.

我们的大部分包裹需要收件人签收,如果不需要签名服务(比如放在家门口),请联系客服或是在下单时附注。请注意如果放弃签名,我们无法对包裹的安全负责。

Tracking Number

Australian Post will email a tracking link to you after shipment. If you have not received any update after 24 hours, please check your spam folder.

Track your parcel from Auspost website:

https://auspost.com.au/mypost/track/#/search

Returns

We do not accept change of mind returns.

For faulty items, please contact us for RMA before sending it back.

Cancel Items or Orders

Please contact our team member to assist you to cancel your item(s).

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